Emergency Services
When it’s an IT emergency, we’re the people to call.
When something goes wrong on your network, you need an IT partner who won’t let you down. We’ve developed our service to provide urgent on-site care when an unexpected critical failure happens.
Fast emergency on-site response. Guaranteed.
If you are a Managed Support plan member, we promise – no, we guarantee to respond in a hurry. If an ATS technician doesn’t arrive at your office within four (4) hours of your emergency call, we’ll credit you the cost of the visit, up to $500! That’s the kind of service level guarantee that other IT firms only offer to their largest clients.
We’ve expanded our response guarantee to include the Cloud.
Now, we’ll also respond to any Cloud-based emergency within 1 (one) hour of any Cloud-based system outage.
If you are currently in need of emergency IT assistance, please don’t hesitate – call us now!: 1-800-880-2575